EMANUALS LIBRARIES COOKIE POLICY

INTRODUCTION

This Cookie Policy provides information on how cookies and similar technologies are used on the eManuals websites, so that you can make an informed choice about your acceptance of cookies when you are using these sites.

WHAT ARE COOKIES?

A "cookie" is a small text file that is placed and stored on your computer, smartphone or other device or internet browser by websites or applications that you visit. Cookies allow small amounts of information about your device to be passed to our web server. They allow websites to recognize your computer, smartphone, tablet or other device as you browse. Web beacons, pixels, JavaScript, and other tracking technologies also utilize cookies and/or use invisible images or code to gather information about a visitor session in a manner like cookies. Depending on how long a cookie remains on your device, we can describe cookies as either session cookies or persistent cookies.

SESSION COOKIES

A session cookie is deleted when you close the relevant website. A session cookie may allow a website to remember you while you are browsing the site but the cookie will be removed when you log out or close the webpage or your internet browser. For example, a session cookie may be used to allow features such as shopping carts to remember if you have added an item to your cart while you browse for other items you wish to purchase on the website.

PERSISTENT COOKIES

A persistent cookie remembers you for a particular time period. It remains stored on your device or internet browser for that time (it could be minutes, days or months) after you have logged out or closed your browser. For example, persistent cookies may be used to remember if you have selected certain preferences on a website (e.g. your language selection).

HOW DO THE EMANUALS LIBRARIES USE COOKIES?

The Medtronic eManuals Libraries use both session and persistent cookies. Cookies and other similar technologies are used by Medtronic for several different reasons. Cookies are sometimes necessary for our website to operate correctly and enable functionality such as user site preferences to work properly. Cookies allow us to count the visitors to our website and learn how they use our website and its features, enabling us to continually improve the experience. For details on the cookies used on the Medtronic eManuals Websites, please see below.

COOKIES WE USE

The cookies that may be used on the eManuals Libraries can be categorized as follows:

STRICTLY NECESSARY OR ESSENTIAL COOKIES

These cookies are needed to ensure that this website operates correctly and securely, enabling you to move around the website, use its features, and record your preference regarding our use of cookies on your device. Without these cookies, certain functionalities would not be available, and you would be unable to make use of certain services offered by the website. These cookies do not gather information about you for marketing purposes, and they are not used to generally monitor your activity on the internet.

FUNCTIONALITY COOKIES

These cookies allow a website to remember the options you have selected (including user role authentication, acceptance disclaimers, and language), your username if relevant, and any customization you have made (such as to font size) or personalization options as part of your online experience. They may also be used to provide certain services that you can make use of, such as video content or allowing comments to be left on a blog.

ANALYTICS/PERFORMANCE COOKIES

These cookies are used to manage and improve how the website works and can help us to identify issues you may have with using our online services. These cookies may be used to facilitate online surveys, record visitor numbers and other web analytics metrics. These cookies are not used to target you with online advertising. Without these cookies we will have limited information on how our website is performing and will be less able to make relevant improvements to the browsing experience. Adobe Analytics data retention periods are set at 25 months as a standard.

DETAILS OF COOKIES THAT MAY BE USED

TYPE OF COOKIE COOKIE PURPOSE INFORMATION COLLECTED DURATION
Strictly necessary or essential Adobe Tag Manager (DTM); Used to control the placement of cookies for analytics tracking on site per opt in and preferences for cookies on your device. No information collected - this code is applied to allow placement of cookies for tracking. Session cookies and persistent cookies
Analytics/Performance Adobe SiteCatalyst Analytics First party and third party analytics cookies are used to collect information about how visitors use our website. Third party cookies are set by analytics SaaS websites that belong to a domain that is different and distinct from the domain of the website visited by the user as displayed in the browser address bar. We track requests for manuals for specific products, specific business units and specific countries and report on these. Personal data is not collected and not reported upon. Session cookies and persistent cookies
Analytics/Performance Dynatrace Third party cookies and trackers are used for monitoring application performance and operational statistics. Information on site uptime and notifications if site is not functioning. Session cookies and persistent cookies
Strictly necessary or essential JSESSIONID Search Results and print order shipping information. Session search inputs (model number, product name, country, language). Print order name and address data. Session cookies (remain stored on your device up to a few hours in some cases)
Functionality Country and language preferences Allows user to by-pass country and language selection when coming back to the site. Country and language selected in initial screens. Persistent cookies
Functionality Print order shipping information Allows auto-population of shipping information on future print orders. User name and address information. Persistent cookies

PRIVACY AND COOKIES - YOUR PERSONAL DATA

When any personal data is made available to Medtronic through data collected via cookies, our privacy policy, available here, provides more details on the use that we may make of such personal data, and your rights in this regard.

YOUR CHOICES/HOW YOU CAN CONTROL COOKIES

You have several options for controlling how cookies are used on your device or browser. You can opt to receive a notification when cookies are set, you can delete cookies that have already been set, and you can choose to refuse all or certain cookies. For further details on the options available visit http://www.allaboutcookies.org or http://cookiepedia.co.uk/how-to-manage-cookies. Please note that neither site is owned, managed or otherwise controlled by Medtronic or any of its affiliates.

Please note that if you make updates to your browser or device settings or use an online link to opt out of cookies, those updates only apply to the device where you made the changes.

If you disable or block all cookies, then the eManuals sites may not work effectively. In addition, disabling or blocking certain cookies may mean that some features offered by the eManuals sites may not operate as intended, or you may not have access to certain features or personalization settings.

BROWSER SETTINGS

Most browser settings allow you to adjust your settings to receive a notification when a cookie is being set or updated, or can restrict or block certain types or all cookies. For more information please consult the "Help" section of your browser.

DEVICE SETTINGS

Our device settings may also allow you to prohibit mobile application platforms (such as Apple or Google) from sharing certain information with Medtronic obtained by automated means.

OPTING OUT OF SPECIFIC COOKIES

You may also opt out of specific cookies directly with the provider of the cookie. For more details, please follow the links below:

ANALYTICS/PERFORMANCE:

Adobe Analytics: http://www.d1.sc.omtrdc.net/optout.html

CONTACT US

If, at any time, you have requests or queries concerning this policy please contact us at: rs.globaldataprivacyoffice@medtronic.com.

EFFECTIVE DATE AND CHANGES

This version of the cookie policy is effective as of April 30, 2019. We may update this Cookie policy from time to time.