Medtronic is committed to maintaining your trust by protecting your personal information. We are committed to ensuring that your privacy is respected, and that your personal information is handled in a transparent and legal way. Any personal information you provide will only be used in accordance with this Privacy Statement. We encourage you to read this Privacy Statement carefully.

This Privacy Statement tells you how we protect and use information that we collect from you as you navigate through the eManuals libraries.

If you do not agree with this Privacy Statement, please do not provide your personal information and stop using the websites. If you decide not to enter your personal information, Medtronic will not be able to provide you with printed copies of your manuals upon request.

This Privacy Statement was last revised on April 30, 2019. Medtronic may change the Privacy Statement at any time and for any reason. If we make any significant updates to the Privacy Statement, we will post a notice on the website.


When we use the words "we" or "our," we refer to Medtronic. When we use the word "you" or "your" we are referring to the user (health care provider, physician, patient, caregiver or other intended users of the libraries)

The following eManuals libraries are in scope of this Privacy Statement:

  • Medtronic Manual Library
  • Patient Implant Information Library
  • Medtronic MRI Resource Library
  • NayaMed Manual Library


Personal information is information that is processed through the website that can specifically identify you. The personal information that is collected on the eManuals sites includes:

  • First name
  • Last name
  • Street address
  • Postal code & City
  • Country
  • Phone number
  • Email


The eManuals libraries collect your personal information via the Shipping Address Form.

Personal information collected on this website is used only for the purpose of complying with your request to ship a printed copy of requested manuals to you. It will not be used to further identify you, or to create a user profile based on the manual or product that you have requested. Your personal Information will be stored for as long as necessary to fulfill the stated purpose and will only be retained beyond this period of time to the extent necessary to comply with legal recordkeeping obligations and to enable us to enforce or defend our legal rights, in compliance with our Data Retention Policy. For more details on our data retention policy please contact us.

Should you wish to allow the Shipping Address Form to be pre-populated with your information on future visits, you have the option of accepting a cookie that will allow your personal information to be retained for future print orders, based on your consent for this purpose. For further details on how we use cookies please see the Cookie Policy.

The personal information collected by the eManuals sites will be stored in the United States of America (USA) under the Medtronic, Inc. legal entity.

Medtronic, Inc.
710 Medtronic Parkway
Minneapolis MN 55432-5604


Medtronic shares the information collected from this form with our print vendor (R.R. Donnelly) via a secure, encrypted data channel. This vendor is only allowed to use the Personal Information for the purpose of complying with your request to ship the relevant manuals to you. Subject to applicable laws, we may also have grounds to disclose your personal information if we are required to do so to comply with any law, regulation, court order, legal or government request. In the unlikely event that all or part of our business is acquired by a third party, your information may be transferred to the new corporate owner insofar as it is relevant to the business in question and subject to appropriate safeguards being in place.


We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The eManuals libraries use cookies for various purposes; some of these cookies are essential for the performance of the sites, while others are used to support site functionality and to provide analytics data on site usage which supports strategic decisions and future platform enhancements. When required to do so by law, we ask for your consent before placing cookies. For more details, please reference our eManuals Libraries Cookie Policy.


We are committed to protecting the security and confidentiality of your personal Information. To prevent accidental or unlawful destruction, loss, alteration, unauthorized access or disclosure of your personal information, we use appropriate technical and organizational measures to safeguard and secure all personal information we process.

We will inform you and/or the relevant supervisory authorities without undue delay should an unauthorized disclosure of personal information require such a notification.


You have the right, in most cases, to access your personal information at any time. Medtronic takes reasonable steps to ensure that any information we hold about you is up-to-date, accurate, relevant, not misleading and complete. If you wish to request, access or correct your personal information, or if you have any questions about this Policy, please contact Medtronic's Privacy Officer at, setting out a full description of the request. We will respond to your requests to access or correct your personal information in a reasonable timeframe.

There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs).

There are some circumstances in which we are not required to give you access to your personal information. Medtronic may not accommodate a request to access, change or delete personal information if it believes doing so would violate any law or legal requirement, or cause the information to be incorrect. In those circumstances, if requested by you, Medtronic shall take such steps as are reasonable, to attach a statement provided by you to the information of the corrections sought.

At any time, you may exercise your right to access, rectify and erase any personal information relating to you or restrict the processing of your personal information, in compliance with applicable laws. If we have based our collection or use of your personal information on your consent then you also have the right to withdraw your consent at any time in the same way as it was given, or by sending a request in the below manner. You also have the right to lodge a complaint with your local data protection authority.

We will respond to your complaint within a reasonable period, usually within 30 days.

If you have questions or comments about this Privacy Statement or would like to exercise your rights, please contact us or the Medtronic Data Protection Officer at:


Please click here for additional information for California residents.